Privacy Policy

Image Paradise Privacy Policy

This privacy policy sets out how www.imageparadise.com collects, stores and uses any information that you provide when you use this website.

www.imageparadise.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

This policy aims to ensure compliance with GDPR. In summary GDPR provides the following rights for individuals.

  • The right to be informed.
  • The right to access.
  • The right to rectification.
  • The right to erasure.
  • The right to restrict processing.
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling.

You should ensure you have read and understood this privacy policy and by using this website you accept 

www.imageparadise.com may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.

Our information

This business is owned and operated by Nicola Hesketh trading as Image Paradise Photography.

The Registered address is: 8 Hardenhuish Road, Brislington, Bristol. BS4 3SU.

Contact Email is: info@imageparadise.com

Contact Telephone number is: 07708375723

Personal Data

We collect a variety of personal information before, during and after you book with Image Paradise photography. This information includes:

Names, Addresses and contact information such as email address and telephone numbers.

Demographic information such as postcode, preferences and interests.

Other information that you provide that will help us remember conversations and details about your session that could directly or indirectly identify you.

How we collect Personal data

We collect data from you when you fill out one of our online forms, send us an email or if we speak on the telephone or meet face to face.

In some cases data may be given to us by a third party. This include if somebody purchases a voucher as a gift for you. In which case they will usually give us your name and details to allow us to process their order and provide you with our services.

How we use your information

Data we collect will be used primarily for us to provide any services, products or fulfil any orders. We may use this information to ensure the smooth operation of our business and for administrative purposes.

We may use contact data (email addresses) if opted-in to provide you with direct offers and information about any up and coming promotions. This can be unsubscribed from at any time.

We may internally analyse any data for business and forecast purposes.

Image Paradise photography has a legitimate interest in using images taken in relation to your booking and may use these in the following ways:

For promotional and advertising purposes on social media and or our website.

For marketing materials (business stationary, flyers business cards, sample wedding albums etc)

For publications or prints

(Please note clients are free at any time to refuse the use of these images)

How we retain your information

Information is retained for no longer than necessary. However this will be in accordance with any legal obligations we have.

Controlling your personal information

You may request a copy of your personal data we hold. You may request at any time that we update or remove data.

Data held as part of a contract fulfilment will be held for a maximum of 10 years. Clients can request data be removed before this period where legally possible. Data requests should be sent to info@imageparadise.com and will be responded to within 30 days. 

If you are part of our marketing email list, you can unsubscribe at anytime, by clicking the links in the emails or contacting us at info@imageparadise.com. Social media marketing can be suppressed by using the tools provided in the social media platform. 

Data security and protection

Data is held encrypted at rest, and securely locked in a room with restricted access. Data is password controlled and is secured with two factor authentication where possible.

Cookie policy

We use cookies to offer you a better browsing experience, analyse site traffic and assist in our marketing efforts. Read below about how we use cookies and how you can control them by using the cookie settings link in the website footer.

What are cookies:

Cookies are small text files that are stored on a user’s computer or mobile device. They are used for a variety of purposes, including personalising pages, remembering visitor preferences, analysing visitor behaviour, managing shopping carts and delivering targeted advertising. Cookies are used to improve the online experience of almost every website, including our own.

Types of cookie:

When you use our website, the following four types of cookie may be set on your device:

Necessary cookies:

Necessary cookies are essential for the use of the features and services we offer on this website. Without these cookies, the services you want to use (such as view and buy your images) cannot be possible.

Functional cookies:

These cookies allow us to provide you with a better online experience when you use our website. They do not gather or store any information which would allow us to identify you personally.

Performance cookies:

Performance cookies collect information about how our customers use our site so that we can improve our site. These cookies collect anonymous information on the pages visited. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages.

Targeting cookies:

These cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests. Advertising Bureau has put together a great resource for information on behavioural advertising: how it works, further information about cookies, and steps you can take to protect your privacy on the internet. For more information please visit www.youronlinechoices.com

Managing cookies:

Most internet browsers allow you to erase cookies from your computer hard drive, block all cookies (or just third-party cookies) or warn you before a cookie is stored. You can choose to restrict or block cookies through your browser settings at any time.

For more information about how to do this, and about cookies in general, you can visit www.allaboutcookies.org. Please note that certain cookies may be set as soon as you visit this website, but you can remove them using your browser settings.

However, please be aware that restricting or blocking cookies may impact the functionality or performance of our website. Some cookies on this site are essential, and the site won’t work as expected without them. These cookies are set when you submit a form, view pictures, login or interact with the site by doing something that goes beyond clicking on simple links.

Email, Web Services & Social Media

  • Google – GSuite. We use Google’s GSuite for email, contacts and calendar. Your personal data will be stored here in the form or emails and contacts. Appointments and meetings will be stored in our Google Calender, and digital copies of contracts and other documents may be stored in our Google Drive account. For information on Google’s GDPR compilance please visit Google Cloud GDPR
  • Zenfolio – is used for gallery and image hosting services. Client final wedding images will be delivered using this service. For information on Zenfolios GDPR compliance, please visit  Zenfolio Privacy Article
  • 34sp.com – Our website and backend databases are hosted using the 34sp web hosting service. Data here is secured and encrypted. Our website uses SSL and encryption at rest. The website is also protected using wordpress logins and virus checkers. Please visit 34sp GDPR and Privacy Policy for 34sp privacy policy and GDPR information
  • Facebook – we occasionally run adverts on Facebook. For information on facebook and GDPR please visit Facebook GDPR
  • Gumtree – we occasionally use Gumtree for advertising . Please visit Gumtree Privacy Policy for their privacy policy.